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Terms of Service

Last Updated: 17 July 2026 · Version 2026-07-17 · Governing Law: Republic of Ireland

1. Acceptance of Terms

By creating an account and accessing this platform, you agree to these Terms of Service ("Terms"), our Privacy Policy, and our Health & Medical Disclaimer. If you do not agree, do not use the platform.

These Terms form a legally binding contract between you ("Client") and Rob Gain, trading as RGT Coaching ("Coach", "we"), based in Ireland. You must be aged 18 or over to use the platform. By accepting these Terms, you confirm you are 18 or over.

2. Services Provided

The Coach provides fitness coaching services, delivered online and (where agreed) in person, including:

  • Personalised training plans
  • Nutritional guidance and meal plans
  • Weekly check-in review and feedback
  • Habit and goal tracking support
  • Educational content and resources
  • Direct messaging with the Coach
  • In-person personal training sessions (in-person coaching blocks only)

3. Health & Medical Disclaimer

Our services do not constitute medical advice, diagnosis, or treatment. You should consult a qualified medical professional before starting any exercise or nutrition programme. By proceeding, you confirm you have completed our Medical Readiness Questionnaire honestly. The Coach is not a registered medical professional. See the full Health & Medical Disclaimer.

4. Results Disclaimer

Individual results vary. Transformation results shown on this platform or in marketing materials are client-specific and not typical or guaranteed. Your results will depend on your adherence, starting point, lifestyle factors, and other variables outside our control. We make no guarantees as to specific outcomes, weight loss, muscle gain, or fitness improvements.

5. Coaching Participation and Risk

Physical exercise carries an inherent risk of injury. By participating in any training programme delivered through this platform, you:

  • Acknowledge that exercise carries physical risk
  • Confirm you have disclosed all relevant medical conditions and medications in your consultation form
  • Agree to modify or stop any exercise that causes pain, dizziness, chest tightness, or discomfort
  • Accept personal responsibility for following the programme safely
  • Release the Coach from liability for injuries resulting from failure to disclose relevant medical information

6. Plans, Billing & Free Trial

Payments are processed securely by Stripe; we never store your card details. We currently offer:

  • Monthly memberships (where offered), billed monthly at the price agreed at sign-up, charged automatically on a recurring basis until cancelled.
  • Coaching blocks (online or in-person personal training), prepaid blocks of 4, 8, or 12 weeks at the price agreed with the Coach before the block starts.

Free trial: where offered, new members receive a 7-day free trial that starts when your personalised plan is ready. You will not be charged during the trial, and you can cancel at any time before the trial ends without being charged. If you do not cancel, your paid membership starts automatically when the trial ends.

7. Cancellation & Refunds

  • Cancel anytime: you may cancel your membership at any time from your account settings or by emailing robsgaintrain@gmail.com. There is no minimum term, no notice period, and no cancellation fee. Cancellation takes effect at the end of your current billing period, and you keep full access until then.
  • Coaching blocks: a prepaid block runs for its agreed length and is not auto-renewed without your agreement. If you want to stop a block renewing, tell the Coach at least 14 days before the renewal date. Unused in-person sessions can be rescheduled within the block by agreement.
  • 14-day cooling-off (EU): under the Consumer Rights Directive 2011/83/EU (S.I. No. 484/2013), you have the right to withdraw from a distance contract within 14 days of purchase without giving a reason. By asking us to begin your coaching service within that period, you consent to immediate performance; if you then withdraw within the 14 days, you will be refunded less a proportionate amount for the service already provided. If your plan has been fully delivered at your request, the right of withdrawal is lost.
  • After the cooling-off period: payments for a billing period already started are non-refundable, including for change of mind, lack of use, or forgotten cancellation. It is your responsibility to cancel before your renewal date; we recommend doing it in account settings, which takes effect immediately.
  • Billing errors: if you believe there has been an error in billing, contact us at robsgaintrain@gmail.com within 14 days of the charge and we will investigate and correct any genuine error.
  • Price changes: we may change the membership price with at least 30 days' written notice by email. If you do not agree with a price change, you can cancel before it takes effect. Continued subscription after that date constitutes acceptance of the new price.

Nothing in this clause limits your statutory rights as a consumer under Irish and EU law.

8. Intellectual Property

All training plans, meal plans, educational content, recipes, written materials, and other content created by the Coach are the intellectual property of Rob Gain, trading as RGT Coaching. You may use this content for your personal coaching purposes only. You may not reproduce, share, sell, or distribute any content without written permission.

9. Acceptable Use

You agree not to:

  • Submit false or misleading information (including check-ins, health data, or medical history)
  • Impersonate another person or submit data on behalf of another without consent
  • Attempt to access another client's data
  • Use the platform for any unlawful purpose
  • Attempt to reverse engineer, hack, or disrupt the platform

We reserve the right to terminate your account immediately for violation of these rules without refund.

10. Limitation of Liability

To the maximum extent permitted by Irish law:

  • The Coach's total liability for any claim shall not exceed the total coaching fees paid in the preceding 3 months
  • We are not liable for any indirect, consequential, or special damages
  • We are not liable for injury or adverse health outcomes where you have failed to disclose relevant medical conditions or acted contrary to advice provided

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by Irish law.

11. Termination

Either party may end the coaching relationship at any time as described in clause 7. The Coach may terminate immediately for breach of clause 9. Upon termination, your data will be retained as per the Privacy Policy and deleted on written request.

12. Governing Law

These Terms are governed by the law of the Republic of Ireland. Any dispute shall be subject to the exclusive jurisdiction of the Irish courts. You may also be entitled to use the EU Online Dispute Resolution platform.

13. Changes to These Terms

We may update these Terms with 14 days' notice by email. Continued use of the platform after 14 days constitutes acceptance.